Watch out when you work with Seterus!! They may refer your short sale file over to a company called The National Group. They don't tell you when the file is referred over to them but at the time they are about to approve the short sale they tell you to revise the HUD for a 5% commission, with the other 1% going to the National Group as a "processing fee".
Regardless of the investor or their guidelines!
You can have the file sent back to Seterus but that will delay your processing all the way back to the start.