Comment

Comment by Joyce Annette Vineyard on July 6, 2012 at 1:48pm

Thank you!

Comment by Ashley Colby on July 6, 2012 at 10:53am

Annette: 
We are glad you are excited ! I've gone in and removed Joyce from all areas of your website. 

Craig:
We are glad you are happy with the website ! 

I hope both of your websites do very well and I appreciate your patience during all of the changes and upgrades ! 

Comment by Craig Bartels on July 6, 2012 at 10:47am

thanks for your help!  I think we are well on our way now with the new website!

Comment by Joyce Annette Vineyard on July 6, 2012 at 10:23am

I am excite my website looks great! I was wondering if the name Joyce could be dropped? But thank you so much for all you time and efforts!

Thank you again!

Comment by Ashley Colby on July 6, 2012 at 9:59am

Craig:
Please accept my apology for the issues that you've experienced since signing up for your website. There was a glitch that we found that uploaded another users information to your website. Since that issue occurred we have corrected it so that it does not effect any other users that want to set up a site. I have also gone in and recreated your site which now has all the information pertaining to you. I have emailed you the steps for which you will be able to log in and edit your new site. If you have any questions feel free to contact me through that email.
Thanks! 

Comment by Ashley Colby on July 6, 2012 at 9:22am

Annette:
Please accept my apology for all the trouble that you've been experiencing lately. We have been going through some major updates and changes on the Short Sale Lead Machine side of the business. It is all to make things run much more smoothly. I have emailed your instructions on how to access the bank forms in a much easier way that ties in with signing into your website as well. So it is all one fluid act to access everything you could possibly need. Please be rest assured that every update we are doing is for your benefit. Feel free to contact me if you have any other questions or concerns. 
Thanks !

Comment by Mike Linkenauger on July 5, 2012 at 4:40pm

Joyce, not sure what you are talking about.  If you need assistance, contact us during business hours for assistance.  April Miklas is our operations coordinator, and you posted "still not working" in her group.  Again, CALL us or email HelpDesk@TheShortSaleGuide.com

Comment by Joyce Annette Vineyard on July 5, 2012 at 4:14pm

Still not working!

Comment by Craig Bartels on July 5, 2012 at 9:15am

Hi April,

I am also having an issue with my new short sale website I left a message for tech support and also emailed, but haven't heard back anything.  For some reason my website forwards to someone else's domain in California and has all their content on it!  Please have support call or email me. 

Comment by Joyce Annette Vineyard on July 4, 2012 at 6:33pm

http://members.theshortsaleguide.com/bankform.asp

April this is the url that I am trying to go into,,,along with bank phone # under the agent portal.

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