I'm working with Aurora-HAFA short sale since April 6, 2011 I submit the complited packet to them. Appraisal was done 11/10/2011. Since them I had 55 logs calls with my point of contact Francisco and every time they need one more info to be updated. Never ends. Any one knows how to I can escalete this file.
I did one with Aurora HAFA last summer. Let me pull my file and see what I can find for you!
Unfortunately for you, Aurora is one of the WORST banks to deal with in a short sale. The negotiators are trained to be nasty. You can escalate to the CEO, John Skoba firstname.lastname@example.org.
CEO, The Iron Eagle Realty Team
Associate BOrker, Silvercreek