A few weeks ago I had a BofA short sale originally started on Equator go south really fast.
In fact , I was continually told all was well when in fact it was not.
I had escalated twice and then brought in the office of the president.
At first it seemed like they could help. Then they said no it was going to trustee sale and denied.
this past friday I received approval letters from the 1st and 2nd and escrow was opened today.
I threw another Hail Mary pass......
We called the number on the notice of trustee sale and found out it had been postponed so I immediately called the negotiator back.
Was told the original offer still was not going to be accepted.
Then I get an urgent email a few hours later stating the file was being reviewed again and the end result the short sale was accepted on the original offer .
The seller is bringing in some cash as there is an MI on the 2nd.
When in need of escalating have all your facts written down and the times you made contacts and be nice.
The key to short sales is to be persistent, do not take no for answer. Sometimes it does not work but the majority of the time it does.