Hello All,

I'm in the process of working a Short Sale with US Bank, but I can't seem to get past the initial call in gate keepers. Does anyone have a phone number or email address for the actual negotiators?? 


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Comment by Timothy (Tim) Barber on November 9, 2012 at 4:07pm

Hey Dawn,

Thanks so much for your response! I'll give those numbers a shot and see where it gets me.. And yes, they are proving to be very difficult in their approach. First bank I've dealt with that WON'T order a BPO until after they have negotiated a sales price.. 

Comment by Dawn R Clark on November 9, 2012 at 1:53pm

Hi Tim,

Sorry to hear you are working with US Bank, ugh! Prepare the buyers for a long wait. I finally got short sale approval after being through 3 negotiators over the past 9 months. Try 855-698-7627 or the initial number I had was 800-365-7900 and pick option "0". I never had a more frustrating bank to work with. Best of luck! Aloha, Dawn

Comment by Timothy (Tim) Barber on November 8, 2012 at 1:26pm

Thanks Kathy- That's the number I'm currently using, was trying to get past this and direct to the Negotiators, or a Manager.. I appreciate your reply... 

Comment by Kathy Zelasko on November 8, 2012 at 1:22pm
I have worked with US bank, the number I call is 800 824-6902. Fax is 866-773-9938. You do need approval letter with your brokerage tax ID number and expiration date of letter. I do have negotiator but only applies to California, not sure where you are.


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