I just had to share what happened to me with this short sale.
It took me 6 weeks to get the 3rd party Authorization through with CITI Financial. I had to refax it in over and over and so did the seller. We finally got them to accept it after I sat with the seller and we both called them together to get them to talk to me.
After I finally got the authorization, I was told for a week that the file was in litigation and they could give me no information.
Well, I figured that this was going to be one of those crazy short sales like back in 2007-2008 when we could hardly get anything done but I was pleasantly surprised.
After about a week, I received a call from a person who told me she was our negotiator. She filled me in on the process and said that she had all of our paperwork etc.
She also told me that she would be calling me each Monday even if there were no issues on her side, just to check in and make sure all was going well.
I nearly fell out of my chair when she said that. I have been doing short sales for many years now and have never had anyone tell me that.
We are in the BPO/appraisal stage right now so I'll let you know how it goes but so far, it seems as though once your in, your in with this bank....amazing