Ok, so I took a listing with a "USAA" mortgage. What exactly is that? USAA doesn't do mortgages, they only initiate them. The first trick to overcome is to see who the real mortgage company is. My client's was really a US BANK loan. However, there are apparently 3 other banks as well. Have any of you out there had success with this bank's mortgage holder? How did this process differ from working with US Bank directly?