Comment

Comment by Antonio Worsham on July 27, 2013 at 9:40pm

My buyer is seeking a short sale with suntrust on their primary residence.  They have a second investment home with equity.  Has anyone ever had an experience where Suntrust has tried to go after the equity in the investment property?

Comment by Enrque Loza on July 19, 2012 at 2:34pm

No I can;t say I have but I just started one with GMAC any suggestions?

Comment by Janet Fuller CDPE, HRC, ABR on July 19, 2012 at 9:19am

does anyone have the new arms length forms that need to be notorized?

Comment by Fred Shocklie on May 31, 2012 at 11:06am

I think I have found the secret to dealing with SunTrust...don't. I got my deal away from SunTrust Mortgage and am now dealing with SunTrust Bank. I am not sure how I managed it but did find out that the file had been incorrectly coded as a loan modification and not a short sale. Fixing that got the file on the right track. I have also discovered that SunTrust Mortgage has a consent order from the Atlanta Federal Reserve Bank with an update report due July, 2012. If you would like a copy, send me a message. If you don't hear back from me, it means I haven't figured out how to get my messages. LOL.

Comment by Fred Shocklie on May 21, 2012 at 1:54pm

Does anyone have an escalation number/contact for Suntrust? They keep losing documents and the sale date is fast approaching.

Thanks

Comment by Maggie Hood on February 27, 2012 at 4:35am

Need help/advice on SunTrust.  They have a new program - single point of contact.  I'm wondering if it's their new way of keeping you hanging on even when there is NO PROGRESS.  The guy's name is Rashon and he;s as nice as can be.  All he ever says it "the file is in review".  I'm thinking that could be forever......any suggestions?  The seller already has a discharged bankruptcy so there is no debt owed.  Is this better or worse when doing a short sale?  Also, anyone ever deal with ThirdFederal?  They have the 2nd and they are really being difficult.

Comment by julie dorathy on December 21, 2011 at 2:54pm

any updates on Suntrust?  I submitted a package 63 days ago (but who is counting?) and have had numerous problems.  File put in retention instead of short sale; call back in five days for update; same response 3 times.  Now it seems they have a Single Point of Contact and agents will not be able to speak directly w/ negotiator (if/when one ever gets assigned).  Any feedback from others much appreciated! 

Comment by L. Marvin Bultena on November 8, 2011 at 5:22pm

SunTrust%20Short%20Sale%20Package-STI.pdf

Here is a short sale equity line package received from SunTrust as of 11/08/2011.  Hope this helps. 

Comment by Robert C. Lages, PA CDPE on July 11, 2011 at 10:38am

We have just submitted a short sale package to SunTrust per their instruction, lets see what happens.

Comment by Janet Fuller CDPE, HRC, ABR on June 26, 2011 at 2:50pm

I just got an approval on a 2nd in 40 days--- then it said no cash to them ?  Had to have it corrected

 

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