They are currently (as of 1-7-10) sayin 7-10 days for authorizations to be processed and 15 business days for the hardship to be assigned a negotiator.

Contact Number: 800-523-8654 (having to go through traditional customer service)
FAX (Authorization): 937-910-3333
FAX (Short Sale Packet): 937-910-4009

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I just listed a Short Sale and the mortgage is with PNC/ National City. I see some good comments here. Hopefully, it's a SMOOTH ride.

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