Hi fellow agents.,
We have a SS listing with OCWEN (our first time to working with them) Foreclosure sale Sept. 21st. We starting working with a processer initiating the SS (in India, I believe) on 7/27 and submitted a complete financial pkg on 8/23 to go HAFA. He was to submit to OCWEN negotiator. We have the next appt call with him and it did not forward the pkg on. We submitted an offer on 8/30 and he was certain there was not an issue with postponeing the sale. On 8/31 am we receive a "Discount Payoff Non-Approved Notice" stating it is too close to the sale date; we are closing the file. We escalated to Kathleen Robinson on Friday; she just had a woman in India again call us on Monday (holiday) and reiterate that we have to close by August 19th;absolutely no postponement of the sale. Please help with a great escalation contact or advice on battling this one!
Did you get this one postponed?