Comment

Comment by Sharon Sapp on July 5, 2013 at 5:29pm

Debbie, same thing happened to me with a BOA short sale. Nothing happened until the congressman's office started to investigate (along with the news channel investigators). Then we got results and closed in 30 days.

Comment by Debbie Parkans, CDPE, CSSG, CRS on July 5, 2013 at 3:58pm

I wish I knew what was going on there.  My little short sale opened in October went through 15 processors, 2 negotiators and I don't remember how many accelerations.  Sent to HAFA 4 times even though the file specifically states that neither the investor nor PMI participate.  Someone just can't read or had too many files and figured this was a way to get rid of it.    Finally after my client got one of our congresswomen involved we got it approved.  From the time her office intervened it was approximately 30 days for the whole process - Got the approval letter this morning.  We should not have to fight so hard on these. Instead of things getting easier, the banks get more inept every day.

Comment by Sharon Molnar on July 5, 2013 at 2:06pm

Have a chase short sale that I've been working for 10 months. They kept sending seller packages, seller sends them back and me copies, I keep up with phone calls etc. Then one day we wake up and instead of being approved, we have to go to equator. Ok. resubmit everything - now the foreclosure department and short sale department know there is an offer. Sale date issued, July 1 they denied the sale. No explanation. No nothing. Every day I send an email and calling why. Today they decided ok. we will take the offer but you have to close a USDA loan by July 17, 2013. What the heck. 

Comment by Celeste O'Dea on May 29, 2013 at 10:31pm

I had a Chase short sale approved on May 21 and was told that I would have the approval letter within 48 hours.  Today is the 8th day and I have not received it and have sent multiple emails to the Closing Department and to the supervisor with NO response.  Does anyone have an escalation contact for Chase?

Comment by Tracey Williams on May 22, 2013 at 8:00pm

Does anyone have an escalation contact for Chase?  They received our short sale package on March 19, 2013 and STILL they have not ordered a BPO.  We have been calling all week; every week - NOTHING!   ???

Comment by Helen Law on March 14, 2013 at 5:04pm

We need to negotiate the late fees, foreclosure and attorney fees down by only about $5,000 to get a sale closed.  These borrowers cannot do a SS.  Has anyone had a success with negotiating these fees without doing a full short sale?  Your help and advice are much appreciated.

Comment by Debbie Parkans, CDPE, CSSG, CRS on March 14, 2013 at 5:00pm

On the CDPE broadcast they were going to announce a new acceleration number for chase. I wasn't able to get on from my. iPad. Did anyone get the number. I have one I have been working on since September and when I went to the normal acceleration dept they were no help.

Comment by Kathleen Floryan on February 16, 2013 at 9:57am

Chase Update... they are using Equator now but not for uploading new short sales.

Comment by Sheila Vardakis on October 10, 2012 at 11:47am

Sandy, I am in the same boat but over $5K.............I would love to get a contact at Chase that is high up

Comment by Mike Linkenauger on June 18, 2012 at 2:41pm

Just got back from the REO Expo in Ft. Worth Texas the other day.  One of the "powers that be" in Chase informed me that they will be making the switch over the Equator to process all short sales starting in a month or two.  You heard it here first folks!

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