Comment

Comment by Tracey Williams yesterday

Does anyone have an escalation contact for Chase?  They received our short sale package on March 19, 2013 and STILL they have not ordered a BPO.  We have been calling all week; every week - NOTHING!   ???

Comment by Helen Law on March 14, 2013 at 5:04pm

We need to negotiate the late fees, foreclosure and attorney fees down by only about $5,000 to get a sale closed.  These borrowers cannot do a SS.  Has anyone had a success with negotiating these fees without doing a full short sale?  Your help and advice are much appreciated.

Comment by Debbie Parkans, CDPE, CSSG, CRS on March 14, 2013 at 5:00pm

On the CDPE broadcast they were going to announce a new acceleration number for chase. I wasn't able to get on from my. iPad. Did anyone get the number. I have one I have been working on since September and when I went to the normal acceleration dept they were no help.

Comment by Kathleen Floryan on February 16, 2013 at 9:57am

Chase Update... they are using Equator now but not for uploading new short sales.

Comment by Sheila Vardakis on October 10, 2012 at 11:47am

Sandy, I am in the same boat but over $5K.............I would love to get a contact at Chase that is high up

Comment by Mike Linkenauger on June 18, 2012 at 2:41pm

Just got back from the REO Expo in Ft. Worth Texas the other day.  One of the "powers that be" in Chase informed me that they will be making the switch over the Equator to process all short sales starting in a month or two.  You heard it here first folks!

Comment by Kathy Stanavitch on June 15, 2012 at 6:31pm

I am surprised at Chase I had very good deals with them this year and also Seterus Wells I have real big problems with BOA my Chase deals were difficult also I wonder sometimes if they are all in the same building somewhere and just switch you decline the state and this agent this week and next week we will decline another one lol you gotta laugh if it wasnt for short sales we would have no sales lol

Comment by chris magliocca on May 22, 2012 at 11:02am

I have a lot of success with chase short sale especially with the incentive.  If anyone wants to send me shorts to do feel free.

Comment by Stephen Dotlich on May 21, 2012 at 6:56pm

I have put in an offer for a short sale purchase. This home had an offer that was accepted by the bank and then had the buyer pull out at last minute. I put in my offer at the same price it was previously approved at by Chase. I was told that because of how far it had went through the proccess prior to my offer that I could get an approval in 3-4 weeks.

I have asked my realtor to please make sure that the listing agent is giving regular follow ups that include e-mail and fax as i have read in many places that this really helps. My realtor wrote me back with this...

  "I will caution you that there's a fine line to asking an agent for updates and progress of the file and telling them how to do their job.  I don't want the agent to get upset because of your  requests and not want to help this along"

This makes me very nervous of my realtor not being strong enough to make sure things are being taken care of correctly.

What do I do. I really want this house, and I don't want to wait longer then is nescasdary because of a lack of follow up by the realtor.

Can I fire my realtor and hire a short sale specialist as I found out my realtor has only closed 1 short sale even though she has been in the business 20 years.

Will firing her ruin the entire deal and I will have to resubmit everything and start over?

What else if anything can I do on my side to make sure my concerns are being taken seriously and thta the realtors involved are on their game?

Thank you in advance for any help

Comment by Lisa Jones on May 5, 2012 at 4:05pm

I just wanted to chime in and gove kudos to the Chase Short Sale customer service reps. I have initiated 3 short sales with them in April and they are all moving along smoothly. I already have counters on 2 and accepted offer on 1.I wish that all my short sales went this quickly. Just to mention, all of these Short Sales have only one loan with Chase.

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