An agent asked us:

Nearly 9 out of 10 of my short sales, the lender cuts the commission from 6% to 5%. I am sick of this. They know they have us by the short hairs and do it automatically. Now I have GMAC being represented by IMPACT that wants to take 1% of my 6% commission. They want me to sign a new fee agreement and commission disbursement form. What can I do and how can this be stopped.

Here's our reply:

I am having the same situation -- the first time I've experienced this -- but with a different company (RCS & Catalyst). Here is the first email we received from this guy:


Wanted to confirm  you are still the Listing agent on the above property. If so Catalyst is now working on behalf of RCS with the managing of this listing for faster processing with this Short Sale. I have attached the RESNET/Referral Agreement needed to move forward. Catalyst will assist with approved Reductions Marketing Strategy etc. Let’s get this property sold. I have the Interior BPO back and ready to talk reductio.  

Incidentally, the same guy, Anton Wimbish,works for RCS AND Catalyst!!  It's a racket, a ripoff. Servicing companies trying to skim 1% by digging into Realtor pockets!!

I'll bet you $5 that GMAC owns IMPACT.

Anyone else have this experience or know anything about RCS or Catalyst?

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Replies to This Discussion

Jeannie,  They all try to cut commssions.  If the Servicer/Lender hired them it is their responsibility to pay them.

I negotiate short sales for agents and STRONGLY suggest every agent put these 2 sayings over your desks:

"THE PERSONS I NORMALLY DEAL WITH ON SHORT SALES ARE CALLED "NEGOTIATORS",
THEY GET PAID TO "NEGOAITE", IT IS THEIR JOB AND SOLE PURPOSE"

and

"NEGOTIATORS ALL GET PAID ON FRIDAY, I ONLY GET PAID IF THIS CLOSES!!!!!"


Keeping it as short as possible, best way to overcome the 5% commission issue, find out who the Investor is, contact THEM directly circumventing the Servicer altogether, and, 9 times out of 10 you WILL get your 6% (we have even gotten 7%, I have an HSBC approval available from 10 days ago if you want proof).

Good lines to use when speaking to the Investor/decision maker:
"My broker says we can not agree to the 5% commission, can you make an exception just this once"
This line puts you in the middle, and, not stand-offish.

or

"If the Buyer increases his/her offer by 1%, can you approve 6%, just this once, so you still get teh same "net"?"

Again, make it as EASY as possible for them to say yes, closing with "just this once" gives them an easy out.


Also keep in mind "negotiators" get paid to get as much money as possible for the Investor on the note, IT IS THEIR JOB AND WHAT THEY ARE TRAINED TO DO....never ever forget this!!!!

Many negotiators actually get in trouble if they accept your first offer, and, some actually get BONUSES for each time they make you send them a HUD with an increase in the "net".

Keep fighting guys, know this:

EVERYTHING ON A SHORT SALE IS NEGOTIABLE!!!!!

right on as usual.

I really like the "just this once" idea.

I only have maybe 5% of cases where commission is being cut.  Unless the lender owns the loan, in which case they can do whatever they want, tell them to stick it and pay the 6%.

How do we find out who the investor is?????

Try Fannie or Freddie loan look up first. 

Agreed!!!!

I wish I had some good news for you on this one but I haven't found a way around it either.   Let's hope someone can give us some words of wisdom with this topic.  Sheila

This only applies to FHA, but I have used it on "Investor Owned Notes" and it works sometimes;

"Commission to be 6%; The real estate commission that may be paid is the amount indicated in the listing agreement between the borrower and the listing broker, neither the servicer, nor the investor is a party to this contract. The commission may not exceed 6% of the sales contract price.  The lender/sevicer may not require, as a condition of approving a short sale, a reduction in the real estate commission below the commission stated in the SSA. (MHA Handbook v 3.0, Dec. 2, 2010. See SPA Servicer Agreement. "

Do you know who the investor is?  If it is Fannie Mae or Freddie Mac, both have short sale policies that do not allow for commissions to be cut by the servicer or third party unless the commission is above 6%.  

I had a similar experience 4 months ago with short sale file being processed.  I responded directly to the third party, sent them copy of Fannie Mae Short Sale  Commission Policy and they begrudgingly backed off.  They did say if they bowed out the short sale would take longer to close which was not true. 

If you do not know who the investor is I would still push back hard.  I like Chris Johnson's idea posted above.

Great comeback Chris....will keep this in my arsenal...

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