Aurora Loan Services Short Sale

Information

Aurora Loan Services Short Sale

Anyone dealing with Aurora Loan Services? Looking for advice, share comments, success and horror stories.

Members: 64
Latest Activity: Dec 17, 2013



General Info: 800-550-0508
Fax: 303-728-7648
Short Sale Fax: 866-581-4503
LM Dept: 866-521-3828
SS Packet Fax: 866-517-7976
myauroraloan.com


Click Here For An Aurora Short Sale Package

Click Here For An Aurora Financial Information Form

Click Here For An Aurora Authorization Form

Discussion Forum

Restoration America or US Residential?

Started by Sherri Elliott Dec 17, 2013. 0 Replies

Does anyone have any info on either of these companies?I got an offer from Restoration America saying US Residential would need to handle the short sale if they buy this property that I have listed.…Continue

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Comment by Christina Simmons, CSSG,SFR,ABR on December 8, 2011 at 11:23pm

Your welcome Sara :)   this forum is awesome!

Comment by Sara Mehrpouyan Los Angeles CDPE on December 8, 2011 at 7:45pm

Christina, thanks for the phone number. I finally got a response on my seller's hafa from aurora but the value is very high. I do not know how the appraiser came up with such a value. The underwriter says that we can try with that value for 120 days under hafa or go with the traditional short sale (without $3k relocation fee). I would like to dispute the value. Anyone have any pointers that they'd like to share or has anyone dealt with a value dispute with Aurora??

Comment by Christina Simmons, CSSG,SFR,ABR on December 5, 2011 at 4:25pm
@Patricia what is your email?
It's actually the executive dept.. I was mullti
Tasking when I wrote executed ...lol
Comment by Patricia Baker on December 5, 2011 at 3:53pm

do you have phone number for executed department?

Comment by Christina Simmons, CSSG,SFR,ABR on December 5, 2011 at 2:49pm

Update..contacted executed dept.. response was very good.

 

Comment by Christina Simmons, CSSG,SFR,ABR on December 5, 2011 at 2:05pm

I have HAFA short sale with Aurora The file been  in u/w since 09/23/2011 the valuation performed 10/27/2011. Offer has been submited since 10/23/2011. Sales date post poned in Nov and Dec. I call once week and every time Im told still in u/w.. that it can take up to 45 days with u/w.

Requested to escalate the file, and was told the agents are unable to escalate..asked could they send email to u/w was told they are not allowed to. There is no additional notes from u/w since the valuation was done.  I would like to see if anyone has a good contact number or email so that I may escalate this file.

Any suggestions is greatly appreciated, thank you

Comment by Helena Kaucheck on December 1, 2011 at 5:00pm
I've worked with them and they are slow. I believe they go through phased review which can mean that by the time you are at the actual negotiators desk your docs may be outdated. When it's too far in; I have demanded a supervisor or team lead and results come in after. I've communicated with various people through the years. Average SS time for mine were roughly 3 months.
Comment by Patricia Baker on December 1, 2011 at 4:46pm

Okay, put in an offer in July, Aurora hasn't even done a BPO , no information, what to do, what to do???

Comment by Debbie Parkans, CDPE, CSSG, CRS on October 27, 2011 at 12:20pm
HELP!  Does anyone have an escalation number for Aurora.  After working on this file for over 3 months it is finally with a underwriter.  NOW she says a LLC cannot buy this Freddie Mac Insured property AND because we have an offer it cannot go HAFA.  Now, I argued this point up front when I listed the property and was told they would not even process the short sale without an offer.  She says it can't even be listed?  Bull!   And they won't pay the escrow fee which is a normal seller cost here in Az
Comment by Helen Rodemeyer, GRI, SFR on September 22, 2011 at 6:12pm

Are any of you near Fort Lauderdale?  Thank you!  Call 817-713-8180 if you are.  I have a referral for you!

 

 

Members (64)

 
 
 

Discussion Forum

Restoration America or US Residential?

Started by Sherri Elliott Dec 17, 2013. 0 Replies

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