Ok so the problem I am having and its funny that I have delt with Aurora on numerous occasions, for some odd reason, I submitted an offer 8 months ago, the very first offer. It took them 60 days for review and after 60 days, they denied the offer because it was a low offer. I thought that was to be expected, but now I am working on offer number 4 and the same buyer. Why dont they counter or tell me what they are wanting the offer close too? On the other hand I just closed a shortsale with Aurora, different loan account of course. Everything on that one ran differently and smoother. They countered and everything closed with the help of a very close contact of mine at Aurora. So what is the deal? I have tried escalations, homeowner even called and spoke to upper management and said if they could get an offer in at $70,000, then as soon as it were scanned in, that it would not take 60 days for a review and would start working on the approval letter to send out, but because it was not notated, there is no leg to stand on and you guessed it, they need 60 days to review. They will also be doing another value for the 4th time. HELP!!!! What can I do? Any advice would help.